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Customer satisfaction is our priority. If you’re not fully satisfied with your purchase, we’re here to help. Please read our policy below for details on returns and refunds.

1. Eligibility for Returns
You can return a book within 7 days of receiving it if it meets the following conditions:

  • The book is in its original condition and packaging.
  • It has not been damaged, marked, or modified in any way.

3. Process for Returns

  • Contact us at [email: rohtasbooks.com /Phone Number: 03424664043] with your order details.
  • We’ll review your request and provide instructions for the return.
  • Please note that customers are responsible for return shipping costs unless the item is defective or we made an error in the order.

4. Refunds

  • Once we receive and inspect your returned item, we’ll notify you about the status of your refund.
  • Approved refunds will be processed within 5-7 business days to your original payment method.
  • If a book is damaged due to our shipping process, please contact us within 48 hours of receiving the item for a replacement or refund.

5. Exchanges
If you received a damaged or incorrect item, we’ll gladly exchange it. Contact us, and we’ll assist you with the process.