شپنگ پالیسی

Here's a sample shipping policy for your online bookstore, Rohtas Books:

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**Shipping Policy for Rohtas Books**

Welcome to Rohtas Books! We aim to provide a seamless and satisfying experience for all our valued customers. Please review our shipping policy below to understand how we manage the shipment of your orders.

1. **Processing Time**
- Orders are processed within **1-3 business days.
- Processing times may vary during peak periods or holidays, but we strive to notify customers of any delays.

2. **Shipping Methods and Delivery Times**
- We partner with reliable courier services to deliver your books in a timely and secure manner.
- Standard shipping typically takes *5-7 business days.
- Expedited shipping options are available for faster delivery. Delivery times and fees depend on the customer's location and chosen method.

3. **Shipping Costs**
- Shipping costs vary based on the weight of the order and the delivery location. The final shipping fee will be calculated and displayed at checkout.

4. **Order Tracking**
- Once your order is shipped, a tracking number will be provided via email so that you can monitor the progress of your shipment.

5. **Damaged or Lost Items**
- Rohtas Books ensures that all items are securely packed. If your package arrives damaged, please contact us within **48 hours** of receiving the order with photos of the damage.
- In the rare case that your order is lost during transit, we will initiate an investigation with the courier service and keep you updated throughout the process.

6. **Delivery Issues**
- If delivery is unsuccessful due to incorrect address details provided by the customer, additional shipping charges may apply for reshipping.
- Please double-check your shipping address at checkout to avoid delays or additional charges.

7. **Customer Support**
- For any questions or concerns regarding shipping, please contact our support team at rohtasbooks@gmail.com] or [03424664043].